GOOD NEWS! We are back open for Face to Face sessions!
Please Read Below or Call us TODAY!
We really want to see you and help you get out of pain so we have developed some policies and procedures to ensure we can do this. Please read through the information below and get in touch.
If you require a face to face session, we have to ensure, under regulator and governing body rules, that you understand the risks of transmission that remain. We must explain to every patient that there remains a risk of community transmission of COVID19 and we must not play down this risk. The risk is getting less all the time and we have taken huge steps to ensure you are safe when you come to the clinic. If you just need some advice or exercises then we suggest having an online session. This is the same as any face to face where we dont need to put our hands on you. Its safe and effective for a lot of conditions. If we feel your condition is unlikely to recover with remote physiotherapy, then we advise a face to face session.
Every patient must pass a risk assessment prior to booking. Our criteria for face to face sessions are:
- A condition that will not respond to remote physiotherapy or you do not want an online session ( conditions: ie a nerve problem, pain that is not easing with exercise alone, where an accurate diagnosis will not be possible via video).
- You are free from COVID19 and you have not been in contact with anyone who has had COVID19 within the last 21 days.
- You have not travelled out of the UK in the last 14 days.
- You do not suffer from: Heart disease, breathing problems (chronic airways disease), diabetes, cancer (in chemotherapy treatment) or any other reason for shielding.
- If you are over 70 there remains an increased risk and this is case by case assessed so please ask!
- You must read and sign our consent form electronically and send back to the clinic and you must accept there is a risk of tranamission and ***declare you understand this risk***.
- You MUST wear a mask and one can be provided.
- Your temperature will be taken on entry and if it is raised above 37.9 then we will not conduct the assessment and you will be rebooked (at no extra charge as this is not your fault).
Our priority is to get you better and to do this without risking your health. Our guidance is derived from that issued from the UK government, Health and Care Professions Council, Chartered Society and Physio First.
During lockdown the clinic has remained open for essential treatment only. However, for the vast majority of patients we have been conducting online sessions via video link and this has been the safest way to assess and deliver physiotherapy. Government guidelines have been in place meaning we have not been allowed to offer non-essential face to face sessions due to the risk of cross infection and transmission of COVID19. While some restrictions have been lifted, the guidance on 2m remains in place for social distancing in the community. Some physiotherapy and other clinical services are difficult to conduct with the restriction of 2m and therefore, where we are unable to keep 2m apart, safety measures are in place to ensure safety to you and our staff. The safety measures are a combination of risk assessment, infection control and personal protective equipment (PPE). During your consultation, the physotherapist will be using PPE. For techniques that are aerosol producing, a full visor is worn. Safety if our priority so please understand that while ensuring you are safe, we need to be safe too.
We really want to help so please get in touch!